A clearer record before the trip—and focused help if gear is damaged.

Travel support is a specialist Nest & Stow program for family gear. Choose the stage you’re at, and we’ll explain the evidence, timing and boundaries before you proceed.

Choose your stage

Before departure or after damage.

Both paths keep item details, condition photos and next steps together in a private record. Neither guarantees airline handling or a claim outcome.

Before travel

Travel Ready

Document your item, accessories and visible condition before departure so you have one organized record if something happens in transit.

Prepare for travel →After airline damage

Travel Recovery

Organize condition evidence, repair or replacement support and the administrative claim package for eligible Canadian-airline travel.

Get help after damage →

Not sure which record you need?

Tell us what happened, when you travel and what gear is involved. Do not send passports, payment-card details or unrelated identity documents.

Tell us about your gear